FAQ & Policies

Refund Policy:

All refunds are at discretion of Happy Healing with Kate. Readings can be late and you are only eligible to receive a refund if your reading is late past 14 days. Please note that if you have not received your reading after 3 business days, please check your spam folder. If it is not in your spam folder, please contact us via the Contact Us page. You must include your order number, full name and email used to make your purchase. If you fail to follow proper instruction such as failure to submit a form you will not receive a refund. If you dispute and receive your money back for no apparent reason, you are unable to consult Happy Healing with Kate for any future services.

 

How do readings work?

Readings are based on energy and intuition. Kate uses tarot and oracle along with connecting to ones energy via name and photo. Kate is a certified Reiki Master as well as being certified in Tarot readings. Being a Reiki Master allows her to access energies without having to be in the same room as someone. This is also true for connecting to spirit babies.

 

Do you need a photo of me?

Photos can help Kate very easily connect to your energy and are HIGHLY encouraged to be sent. If you would like to send a photo of yourself please make sure it is recent, has good lighting and is unfiltered. The photo can be sent to happyhealingwithkate@gmail.com along with your full name and order number. Please send the photo within the first couple hours of purchasing your reading. Most of the times readings get done within 24 hours. 

 

What if my reading is wrong?

Reading may never be 100% accurate. You have free will and can decide for yourself to actively choose to do something or not, regardless of what your reading says. You make your own decisions that affect your future. Sometimes you may also have blockages that prevent a totally accurate reading. Kate does not offer refund for incorrect readings due to these reasons and due to the fact that the reading was already completed. 

 

How many times can I get a reading?

Kate would recommend no sooner than every 3 months due to the fact that it takes around 3-6 months for energy to more significantly change. But you may purchase a different reading whenever you would like. 

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